Learn About the Complaint Process
The Community Safety and Policing Act (CSPA) has introduced important changes to the police oversight and discipline process to ensure more accountability for the policing sector and to increase public confidence and trust in the police discipline process.
How do I submit a complaint about...
- The conduct of board members: contact the Inspector General’s Office of the Inspectorate of Policing
- The conduct of a Chief of Police or Deputy Chiefs of Police: contact the Law Enforcement Complaints Agency (LECA) - Complaints Director
- The conduct of police officers: contact the Law Enforcement Complaints Agency (LECA) - Complaints Director
- The conduct of special constables: complete the Special Constable Complaint Form and forward to the board’s Administrative Director. The complaint will be then be processed and managed by the Office of the Chief of Police.
- The delivery of public safety services through policies and processes: contact the Inspector General’s Office of the Inspectorate of Policing
You may review the board’s Complaints of Misconduct Policy for more information relating to the complaint processes noted above.
Other information you may find useful:
Code of Conduct for Special Constables